Privacy Policy

Devey (Holdings) Ltd


1. General

Devey Leisure Ltd and Devey Leisure Construction & Development Ltd are subsidiary companies of Devey (Holdings) Ltd. The Villager Hotel & Pub and Rivulet Leisure Park are the names of the business operating within Devey Leisure Ltd.

This privacy policy relates to all the above under the umbrella of Devey (Holdings) Ltd.

Devey (Holdings) Ltd respects the right to privacy of every individual who visits our website, contacts us via telephone & visits our hotel or leisure park. This Privacy Policy explains how we use any personal information we collect about you and your rights to access and correct the personal information we hold about you.

What personal information do we collect and how we will use it?

We may collect the following information about you:

- When you contact us using the "Contact Us" form on our websites, we collect your name, address, telephone number & email address and any comments that you provide. This information is used by us to respond to your comments & to keep you informed of any news & special offers relating to any of our businesses.

- When you make a reservation over the telephone or in person we collect your title, first name, surname, address, email address, telephone number and payment card details. Additionally we ask for the title, first name and surname of a person for each hotel room that you book or leisure reservation made. This allows us to hold the reservation & identify you on arrival, contact you in relation to your stay with us, acts as a guarantee, for example for any damage to or smoking in the room, and also to contact you with regards to special offers & promotions.

2. Third parties

We may disclose your personal information to service providers for the purpose of providing services to you, for example the processing and fulfilment of your booking, the processing of your payment details and the provision of support services.

We will also disclose any of your personal information to any third party where we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or protect any of our rights, property or safety (or those of our customers).

Where personal information is processed on our behalf by third parties (such as for the purposes of processing your booking), we will endeavour to ensure that they keep your information secure.


3. Security

Devey (Holdings) Ltd takes the security of any personal information we hold very seriously.

4. Direct marketing

We would like to keep you informed of news and offers by post, phone, email, text and other electronic means.

We assume all customers agree to receive such marketing communications although you may opt out or change your marketing preferences at any time by contacting us by telephone, email or by post.


5. Access to and amending your personal information

You have the right to request a copy of the personal information that we hold about you. To obtain a copy of this information please contact us at the following address. We may make a small charge for this service.

Devey (Holdings) Ltd

Faraday

Sea Lane

Ingoldmells

Skegness

Lincolnshire

PE25 1PG


We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove personal information you think is inaccurate by contacting us at the above address.


6. Other websites

This site contains links to other websites. This Privacy Policy only applies to this site so when you link to other sites you should read their privacy policies.


7. Changes to our privacy policy

We keep our Privacy Policy under regular review.


8. Contact us

If you require further information or have any questions regarding this Privacy Policy, then please contact us at:-


Devey (Holdings) Ltd

Faraday

Sea Lane

Ingoldmells

Skegness

Lioncolnshire

PE25 1PG